About Eltropy
Unified, AI-powered conversations platform for community financial institutions. Eltropy brings text/SMS, secure chat, video banking, voice, and co-browsing into a single interface, with an Agentic AI engine that automates front- and back-office workflows across lending, collections, contact center, and member service—connected to the core, CRM, and LOS via 50+ turnkey integrations.
Products & Solutions
Text Messaging
Compliant two-way SMS/RCS texting and bulk text campaigns for member outreach
Secure Chat
Website and digital-banking chat with seamless handoff between bot and live agent
Video Banking
Secure video and co-browsing for remote and branch-based member service
Voice
AI-assisted voice and contact center capabilities unified with other channels
Agentic AI Platform
Branded AI agents that automate workflows end-to-end across front and back office
AI Assistant
Employee copilots for instant lookup of transactions, processes, and procedures
Solution Categories
communicationsEngagement Bankingagentic-aiDigital Banking
Target Markets
Credit UnionsCommunity Banks
Deployment Options
CloudSaaS
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